Every business has questions they want answers to. Beonic Technologies’ solutions give answers to questions that every business should be asking in order to improve productivity.
Finding the SweetSpot is about finding the place where people, purse and product come together – the zero moment of truth.
Optimise staff levels, interactions and productivity
Beonic Technologies’ Workforce Insight technology enables fact-based decision-making for staffing levels to achieve the optimal customer experience. Analyse employee paths and monitor where they spend time. Optimise staff/customer interactions and identify best practice. Get real-time information and monitor by exception. Ensure customers enjoy a great experience and want to come back.
Understand how to balance staffing levels with traffic and engage the right mix of staff numbers and skill sets.
Align staffing levels with customer insights to improve customer service and identify best practice.
Simplify the way you manage employees, reduce costs and increase productivity.
Identify where customers need staff interactions and increase the ease with which they find what they are looking for.
Detect the presence of visitors via their mobile devices – both connected and unconnected – and understand their behaviour.