Data-driven solutions for actionable insights

A leader in consumer insights, Beonic Technologies improves business operations and performance using data-driven solutions. Our cohesive yet diverse ecosystem helps businesses understand customer behaviour, increase customer traffic, improve customer engagement, integrate physical and digital experiences and grow conversions.

Find Out More

Products

A technology enabler, Beonic Technologies provides solutions for businesses in the following sectors: retail, supermarket, FMCG, shopping centres, public facilities, sports events / stadiums, airports, casinos.

Traffic Insight

Understand your total number of customer visits and how many of those visits result in a purchase, and determine traffic changes based on weather, marketing, seasons and days of the week.

Path to Purchase

1. Get them in

Increase footfall by understanding what draws customers in:

Analyse passerby traffic
Understand effectiveness of: shop layout, marketing, merchandising

2. Count them >

2. Count them

Accurately count traffic to drive sales:

Know how many walked in and when they walked in
Understand how many bought
Analyse shopper-staff ratios

3. Understand them>

3. Understand them

Better understand customers and their behaviour in-store:

Know the gender, age, preferences, shopping patterns of customers
Understand whether they are new/returning, where they are from, how they interacted with the merchandise, where they dwelt and how they got there (snail trails)
Analyse staff interactions and effectiveness of targeted messages

4. Convert them >

4. Convert them

Increase conversions by improving customer experience:

Improve customer experience with personalised targeted offers
Understand how merchandising affects conversions
Analyse shopper-staff ratios

5. Keep them >

5. Keep them

Gain loyal customers and keep bringing them back:

Improve customer experience
Analyse staff productivity
Understand behaviour drivers
Understand returning vs new customers

Improve performance using actionable insights

Enhance customer engagement to increase conversions

Optimise staff levels, interactions & productivity

Data-driven solutions for actionable insights

Products

Traffic Insight

Path to Purchase

1. Get them in

2. Count them

3. Understand them

4. Convert them

5. Keep them

73% of consumers begin their shopping journey on a smartphone, yet 90% of sales take place in the store.

73% of customers acknowledged they are more likely to buy in-store when they receive beacon-triggered content and offers.

60% of shoppers have 2 or less retail apps on their mobile devices and 21% have none at all.

61% of retail consumers want to receive mobile ads with discounts while in-store, but only 49% are actually receiving them.

77% of retailers are deploying or piloting retail analytics technology by 2016.

US$83b is lost each year in the US from poor customer experiences.